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Provance® IT Service Management is now available from the Microsoft Cloud in Canada

Provance® announced today that Provance IT Service Management, which is powered by Microsoft Dynamics CRM Online, is available via Microsoft’s new Canadian datacentres located in Ontario and Quebec. With the recent opening of datacentres in Toronto and Quebec City, Microsoft now offers the most complete cloud, featuring the same industry levels of security, privacy, control, […]

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New Provance® IT Service Management Software Now Available

– Unique IT Service Management solution for Microsoft platforms now has integrated IT asset management and connectors to System Center – Gatineau, Quebec. January 19, 2016. Provance® today announced the immediate availability of Provance IT Service Management. The only IT service management (ITSM) software solution that runs natively on the Microsoft Dynamics CRM platform, Provance […]

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Provance IT Service Management is now Pink Verified for three (3) additional processes: Service Level Management, Knowledge Management & IT Service Continuity Management.

  We are pleased to announce that Provance IT Service Management is now Pink Verified for three (3) additional processes: Service Level Management, Knowledge Management & IT Service Continuity Management. Provance IT Service Management is now ITIL 2011 verified for: Incident Management Problem Management Event Management Request Fulfillment Change Management Knowledge Management – New! Service Portfolio Management […]

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Provance and AlfaPeople ITSM Division Join Forces to Provide ITSM on Microsoft Platforms

Two leading Microsoft partners merge resources, assets to deliver IT Service Management capabilities on Microsoft Cloud and System Center platforms Gatineau, Quebec. December 15, 2015. Provance® and AlfaPeople today announced a merger of technologies, human resources and other assets of the AlfaPeople IT Service Management division that will allow the consolidated pursuit of opportunity in […]

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