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ServiceTeam ITSM
In this demo, you’ll learn:
- How you can leverage a “best of the platform” approach for ITSM, responding quickly, accurately, and cost-effectively to issues and requests by having important information and data within a single platform.
- How to take advantage of existing skillsets and the familiarity of Microsoft tools, such as Office 365 Power BI, to deliver great service.
- How our ServiceTeam ITSM solutions are purpose-built based on industry practices that let you go beyond generic case management to help you deliver great customer service, profitably.
- How to drive value from your ITSM data with integrated Power BI reports highlighting opportunities to reduce costs, gain efficiencies and improve service to your customers.
- Understand important features such as codeless configuration, automation, and the self-service portal, so you can deliver cost-effective service management.
+ Plus, you’ll be able to ask as many questions as you’d like.
ServiceTeam ITAM
In this demo, you’ll learn:
- How asset management helps mitigate risks during times of crisis.
- How ServiceTeam ITAM inventory management can give you greater control of your environment and minimize risk.
- How IT Asset Managers can leverage best practice processes to manage the lifecycle of any asset type.
- How you can track contracts and financial information about a particular asset and how that info is used in service operations.
- How decision making is more effective with views, charts and dashboards tailored for different users based on their needs.
+ Plus, you’ll be able to ask as many questions as you’d like.