Provance IT Service Management is now Pink Verified for three (3) additional processes: Service Level Management, Knowledge Management & IT Service Continuity Management.

We are pleased to announce that Provance IT Service Management is now Pink Verified for three (3) additional processes: Service Level Management, Knowledge Management & IT Service Continuity Management.

Provance IT Service Management is now ITIL 2011 verified for:

• Incident Management
• Problem Management
• Event Management
• Request Fulfillment
• Change Management
• Knowledge Management - New!
• Service Portfolio Management
• Service Level Management - New!
• Service Catalog Management
• Release & Deployment Management
• IT Service Continuity Management - New!

We are actively working on additional processes for 2016!