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IT Service Management: Why Our Customers Choose ServiceTeam Over All The Others
There are many ITSM and ITAM solutions in the market today covering mass needs or more niche requirements. Some are more suitable for large enterprises, mid market, others for Managed Service Providers, and so on. Our customers and their needs are at the heart of every decision we make. We canvassed our newer customers to […]
ServiceTeam ITSM: More Than Just An App on Microsoft Azure: How Azure Capabilities Flow Through ServiceTeam Power Apps to Benefit our Customers.
Over 95 percent of Fortune 500 companies are using Microsoft Azure. Even though it was only released in 2010 (originally as Windows Azure) and was rather late to the game for cloud computing platforms, Azure has grown and is outpacing its peers. Like a Jack of all trades, Azure supports many different programming languages, tools, […]
ServiceTeam ITSM: The Ins and Outs of Automation with ServiceTeam ITSM
To automate or not to automate isn’t even a question anymore. The jury is in. The judge has ruled. Automation is a must-have. No matter the size of your IT department, in today’s IT world it would be just too hard to manage IT services manually considering the scale and speed at which most IT […]
IT Service Management: The Evolution and Benefits of ITSM Tools
If you want to learn more about what IT service management (ITSM) tools are, this blog offers a definition, shares a brief history of the evolution, and explains how they help organizations. Before finishing with the commonly offered ITSM tool capabilities, including the newer capabilities now found in modern ITSM tools. Please keep reading to […]
ServiceTeam ITSM: 2 Ways ServiceTeam ITSM Brings Focus Through Visibility
You cannot measure what you don’t see. What you cannot see you cannot fix. One of the greatest benefits of developing on the Power Platform is that we were able to build ServiceTeam ITSM with maximum flexibility. It’s incredibly easy to configure, collect information and report on that information. Whether utilizing ServiceTeam’s built-in dashboards and […]
ServiceTeam ITSM: Keep up with a fast moving world with Change Management
The importance of an established change management process cannot be overstated for the smooth running of IT. Say you specialize in a banking app and one of your customers asks you to change one of the features in the app. This isn’t a simple update. There is very confidential information in the bank’s database being […]