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Provance IT Service Management for Microsoft Dynamics 365 is now available on Microsoft AppSource
Provance is pleased to announce the availability of Provance IT Service Management on Microsoft AppSource, a new marketplace that allows business users to easily and quickly discover line-of-business applications from Microsoft and its trusted partner community. Provance IT Service Management is an integrated IT Service and IT Asset Management solution that is powered by Microsoft Dynamics […]
Ultima Selects AlfaPeople to Implement Provance ITSM
AlfaPeople will be implementing Provance IT Service Management to support and enhance Ultima’s fast growing Managed Service business. In turn, this will enable Ultima to increase efficiency, productivity and further improve their customer’s experience. Ultima is an end-to-end IT service and solution provider. “AlfaPeople and Provance were selected as a result of their drive for best […]
Provance IT Service Management update includes new quality control features for Tickets, ITSM Notifications and TFS integration capability
Provance today announced an update to the Provance IT Service Management solution including a new ITSM Notification feature, the addition of Accelerator and Dynamic Information Intake capabilities to the ticket template functionality as well as the ability to integrate to Microsoft Visual Studio Team Services (also known as Team Foundation Server/TFS). Provance IT Service Management […]
Provance® IT Service Management is now available from the Microsoft Cloud in Canada
Provance® announced today that Provance IT Service Management, which is powered by Microsoft Dynamics CRM Online, is available via Microsoft’s new Canadian datacentres located in Ontario and Quebec. With the recent opening of datacentres in Toronto and Quebec City, Microsoft now offers the most complete cloud, featuring the same industry levels of security, privacy, control, […]
New Provance® IT Service Management Software Now Available
– Unique IT Service Management solution for Microsoft platforms now has integrated IT asset management and connectors to System Center – Gatineau, Quebec. January 19, 2016. Provance® today announced the immediate availability of Provance IT Service Management. The only IT service management (ITSM) software solution that runs natively on the Microsoft Dynamics CRM platform, Provance […]
Provance IT Service Management is now Pink Verified for three (3) additional processes: Service Level Management, Knowledge Management & IT Service Continuity Management.
We are pleased to announce that Provance IT Service Management is now Pink Verified for three (3) additional processes: Service Level Management, Knowledge Management & IT Service Continuity Management. Provance IT Service Management is now ITIL 2011 verified for: Incident Management Problem Management Event Management Request Fulfillment Change Management Knowledge Management – New! Service Portfolio Management […]
