news: Provance IT Service Management update includes new quality control features for Tickets, ITSM Notifications and TFS integration capability
...features along with the new ITSM Notifications feature, when used collectively, guides Service Desk Agents through the complete ticketing lifecycle, ensuring more standardization, quality control and efficient handling of issues.”...
Read Moreresource: Learn How You Can Leverage ServiceTeam ITAM Power App to Increase Business Resiliency
Read More
post: Great IT Service Management: What You Need to Know – What You Need to Do
...customer’s problem, something suddenly goes wrong that’s going to delay the resolution and push you past your committed completion time. If you call the customer, tell them this bad news...
Read Morenews: Provance and Germany-Based Customer VDE Services GmbH Expand Partnership
...well as purchasing. The VDE (VDE Association for Electrical, Electronic & Information Technologies) is headquartered in Frankfurt am Main. For more information, visit www.vde.com For media inquiries, please contact: info@provance.com...
Read More