post: 10 Ways ITIL®-Backed ITSM Solutions Are Different Than Microsoft Dynamics® 365 Customer Service—Case Management
...In some companies, this might be a better way to handle issues or complaints, but for the vast majority of IT departments, who must deliver complex IT services, Microsoft Dynamics...
Read Morenews: Provance Sponsors New IT Asset Management Information Series Featuring Research from Gartner
Gatineau, Quebec (February 19, 2014) The complimentary first issue of a new IT asset management (ITAM) newsletter featuring Gartner Research is now available for immediate download at Provance.com. The series,...
Read More