Webcasts: How Dynamics 365 supports digital transformation in IT and IT Services

Digital transformation is about leveraging technology to bring together people, data, and processes, creating greater value and new opportunities. As people experience the digital revolution, they expect their workplace IT services to deliver ever-improving services, even as IT teams are being asked to do more with less.

So, how does IT balance its own needs with those of employees and the business? It undergoes a digital transformation in IT Service Management (ITSM) and leads the way. Provance® ITSM, powered by Dynamics 365, enables IT to transform by delivering more and higher quality services.

Since releasing this webcast, we have released a new product, ServiceTeam ITSM Power App. Watch a general overview webcast.

Watch this recorded webinar with Stephen Mann of ITSM.tools, Greg Singleton and Chris Mahanes of Provance for a discussion on the importance of digital transformation in IT for future success. You’ll learn:

• What is digital transformation and how ITSM supports the digital revolution.
• How digital transformation is changing the ITSM landscape.
• The benefits of digital transformation for IT and the company.
• How to improve your ITSM capabilities to meet the needs of a digital future.
• How Dynamics 365 and Provance ITSM improve and enable a digital transformation and the importance of a strong underpinning platform.
• How various companies and organizations, including Microsoft, have implemented Dynamics 365 and Provance ITSM to achieve a digital transformation that benefits themselves and their internal customers.